FAQ

Please review our FAQ's

General

What is the most popular trip at N2 Alaska?

Our most requested tour is the Mt. McKinley Experience that includes a 1 1/2 hour scenic flights around Mt. McKinley.  The flight includes flying up the Kahiltna Glacier with views of  McKinley, Base Camp, Moose’s Tooth and Ruth Amphitheater.


What is the in-flight movie on the plane?

It’s called ‘the window’, and luckily, everyone gets a window seat.


Do you guarantee wildlife?

Only on our bear viewing trips. However, on all our trips we will do our best to take you to locations where your wildlife viewing goals can be met in accordance with the time of year you are in Alaska. Our scenic flight passengers often see bears, goats, and otters.  Many of our flights over Cook Inlet have the opportunity to view whales.


Can I sit in the co-pilot seat?

Please feel free to request to sit up front, but the final seating arrangement is up to the pilot and is restricted by weight and balance of the aircraft. We will do our best to accommodate your wishes for a perfect scenic flight.


How many people are on your flights?

Our plane can carry up to 4 passengers. All of our trips, except for charters, require a minimum of two people to confirm a flight reservation. If you are traveling alone and would like to go on a scenic flight, please let us help pair you with other travelers and get you in the air.


What kind of aircraft do you fly?

We fly Cessna 185 on floats, a very common Alaskan bush plane used state-wide to carry passengers, supplies and mail to remote communities and outposts. Our aircraft can seat four passengers, and is maintained to the highest maintenance standards.


Weather

Is it cold in the plane?

The best advice in Alaska is to wear layers. Even on a summer scenic tour, it can be chilly in the aircraft at altitude, and the weather can be amazingly different at your destination than it was at your point of departure.


When will the weather improve?

Many flights in Alaska are delayed by weather. At N2 Alaska we are committed to your safety and will make decisions to wait until we can safely get you to your destination. If the weather does not clear to a level where we can safely launch a flight, it will be canceled. If your flight is canceled, you may reschedule for another day or receive a full refund.


Payment

What is your cancellation policy?

Cancellation made in excess of 48 hours of flight’s scheduled departure time is eligible for a full refund. Cancellation made in excess of 24 hours of the flight’s scheduled departure time is eligible for a 50% refund of the total cost of the trip. Cancellations made within 24 hours of the flight’s scheduled departure time will be subject to the full price of the trip charged on the reservation credit card. If the flight is cancelled due to weather (decision made by N2 Alaska pilot at time of flight), the flight will be rescheduled at the customer’s convenience or will be eligible for a full refund.